Privacy and Store Policies

Payment Methods

  • Credit / Debit Cards
  • PayPal
  • Amazon Pay
  • Cash (customer pick-up only)
  • Offline Payments (at events and shows)

Customer Care

Your satisfaction with our products is important to us - Alicia and I view what we create and sell as a reflection of ourselves.  Our goal is for you to always "walk away" happy, knowing you purchased a product that has value, does what we say it will do and contains only those ingredients that are necessary for the product to perform as stated - no fillers or unnecessary additives.

A motto we live by is:  Say what you mean, and mean what you say.

I taught that to my children, and Alicia and I carry that philosophy with us to Essentially Haitos.

If you are dissatisfied with your purchase or service for any reason, contact us immediately at karen@essentiallyhaitos.com so we can address and resolve the issue.

Privacy & Safety

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; site password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, site password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Essentially Haitos is hosted on the Shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify's.com’s data storage, databases and the general Shopify.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Shopify.com and used by Essentially Haitos adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about Essentially Haitos, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or postal mail.

If you don’t want us to process your data anymore, please contact us at karen@essentiallyhaitos.com or send us mail to: Essentially Haitos, 234 S 1st Avenue, Lebanon, PA 17042.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at karen@essentiallyhaitos.com or send us mail to: Essentially Haitos, 234 S 1st Avenue, Lebanon, PA 17042

Additional Privacy Considerations:

Information Collection, Use, and Sharing:
At Essentially Haitos, we have a huge respect for your privacy. Third parties (such as AdRoll) may place cookies on your browser for targeted advertising, analytical and/or measurement purposes. Information collected may include IP addresses, cookie identifiers, website activity and non-tracking technologies

Collection of Data:
Our site uses technologies of  third-party to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the [products and/or services] that are likely to be of more interest to you. Specifically, these partners collect information about your activity on our site(s) to enable us to:

  • measure and analyze traffic and browsing activity on our site(s);
  • show advertisements for our products and/or services to you on third-party sites;
  • measure and analyze the performance of our advertising campaigns; 

Opting-Out 
Our partners [such as NextRoll] may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you can opt out here to decline the collection and use of information for the purpose of serving you interest based advertising.

Here are other ways in which to control your data:

  1. Web Browser: You can opt-out of receiving interest-based ads served by us or on our behalf by clicking on the blue icon that typically appears in the corner of the ads we serve and following the instructions provided.
  2. Cross Device Opt- Out: In some cases, we may link multiple browsers or devices to you. If you opt-out on a browser or device and we have additional devices or browsers linked to you, we will extend your opt-out decision to any other linked browsers and devices. Since we only link users across browsers and devices in certain conditions, there may be cases where you are still being tracked in a different browser or device we have not linked, and where we are treating you as a different user.
  3. Mobile Device Opt-Out:To opt-out of receiving interest-based ads that are based on your behavior across different mobile applications, please follow instructions for iOS and Android devices:
    1. iOS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting
    2. For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Select Ads > Enable “Opt out of interest-based advertising”.

California Residents
For California residents, please refer to California Residents section of NextRoll’s Service Privacy Notice. For more information about this disclosure, please see this article.