Privacy and Store Policies

Payment Methods

  • Credit / Debit Cards
  • PayPal
  • Amazon Pay
  • Cash (customer pick-up only)
  • Offline Payments (at events and shows)

Customer Care

Your satisfaction with our products is important to us - Alicia and I view what we create and sell as a reflection of ourselves.  Our goal is for you to always "walk away" happy, knowing you purchased a product that has value, does what we say it will do and contains only those ingredients that are necessary for the product to perform as stated - no fillers or unnecessary additives.

A motto we live by is:  Say what you mean, and mean what you say.

I taught that to my children, and Alicia and I carry that philosophy with us to Essentially Haitos.

If you are dissatisfied with your purchase or service for any reason, contact us immediately at karen@essentiallyhaitos.com so we can address and resolve the issue.

Privacy & Safety

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; site password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, site password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Essentially Haitos is hosted on the Shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify's.com’s data storage, databases and the general Shopify.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Shopify.com and used by Essentially Haitos adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about Essentially Haitos, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or postal mail.

If you don’t want us to process your data anymore, please contact us at karen@essentiallyhaitos.com or send us mail to: Essentially Haitos, 234 S 1st Avenue, Lebanon, PA 17042.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at karen@essentiallyhaitos.com or send us mail to: Essentially Haitos, 234 S 1st Avenue, Lebanon, PA 17042